How are you making it hard for your customers to give you money?

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Today’s post is by guest blogger Tara Swiger a yarn-obsessed, pink-haired, crafty-business-loving, wonky-embracing teacher + helper. Tara blogs about yearn and the business of craft at

One issue that keeps coming up in my one-on-one work with crafters is that it’s not crystal-clear how someone will give them money.

If your site visitors don’t know HOW to give you money, than they probably won’t!

Here’s a quick list of ways you are making it hard for me (or anyone!) to give you money:

It’s not clear what you do, or that you take money to do that thing
You have an Etsy or Artfire shop, but I can’t find it on your website (or your blogger blog). If I have to scroll down to find it, it’s too hard to find.
You sell in ways other than Etsy, but I can’t find that information.
I’m not sure WHY I would buy from you. What are the benefits? What makes your thing different than Joe’s thing?
I don’t know who you are. If your About page describes a faceless business, I’m not going to get that thrill of buying from a real, live person.
You only have an Etsy or Artfire shop, so I don’t know how to find more about you. I can’t get to know you via Twitter or a blog or an About page.
You list your prices in your country’s currency. What is it going to cost me, a self-involved American?
This is only a partial list!

Do you have examples of what businesses do that makes it hard to buy from?

Share it in the comments!

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